- Any Questions?
Question 5: How do I receive free updates?
Free updates will be automatically available for download from your user account. Simply log in to access the latest materials.
Question 5: I have placed an order, but when I enter the User Center I do not see any active products for downloading. What is the problem?
Ensure that the transaction was successful and that you are logging into the correct account. If the issue persists, contact our Live Chat or email our Support Team for assistance.
Question 6: How many times can I download for your product?
You can download our product on up to 20 times.
Question 6: There has been an update but when I download I still got the old version. What should I do?
Please clear your browser cache and download the product again. If the issue persists, contact our support team for assistance.
Question 7: Is it possible to extend support & guarantee after the license expires?
Yes, we offer 3-month defaultly and you can choose 6-month update options for extending support and access to updates.