- Any Questions?
Question 1: For how long will the product be valid for claiming a refund?
You can request a refund within 90 days of your purchase.
Question 1: How secure is your website and is my credit card information secure at your site?
Our website uses advanced encryption and security protocols to ensure your data is safe. Your credit card information is protected and processed securely.
Question 1: If I can’t log into the User Center or I forget my password, what should I do?
Click on the "Forgot Password" link on the login page and follow the instructions to reset your password. If you continue to have issues, contact our support team for assistance.
Question 1: What do you sell or provide?
We offer comprehensive IT certification exam preparation materials, including real exam questions, detailed practice tests, and up-to-date content to ensure your success.
Question 1: What forms of payment do you accept?
We accept major credit and debit cards, including Visa, MasterCard, and American Express, as well as PayPal.
Question 2: Do I receive a receipt after I have made my purchase?
Yes, you can directly download an invoice from your account after making a purchase.
Question 2: How can I ensure my credit card information is secure at your site?
We use secure socket layer (SSL) technology to encrypt your credit card information during the transaction process, ensuring your data is protected.
Question 2: How do I open the product file?
Download the exam pdf or software directly to your desktop, you need to install the ICE app to run your software.
Question 2: If I fail my test, how can I request a refund?
To request a refund, send us a scanned copy of your exam report along with your order number. We will process your refund within 7 business days upon approval.
Question 2: What kinds of study materials will be provided?
Our study materials include actual exam questions and answers in PDF and test engine format, providing you with a thorough preparation experience.