Microsoft MB-910 Exam

Description

MB-910 Microsoft Dynamics 365 Fundamentals (CRM) Exam

MB-910 is a certification exam for Microsoft Dynamics 365 Fundamentals. The exam measures the candidate’s knowledge and skills in understanding the capabilities and features of Microsoft Dynamics 365 Customer Relationship Management (CRM). Candidates who pass the exam earn the Microsoft Certified: Dynamics 365 Fundamentals certification, which validates their knowledge and understanding of the capabilities and features of Dynamics 365 CRM. This certification is a prerequisite for other Dynamics 365 certification exams. This exam covers the customer engagement features and capabilities of Dynamics 365 apps. Candidates of this exam should have a fundamental understanding of customer engagement principles, business operations, and general computer skills.

Skills Measured In Microsoft MB-910 Exam

Describe Dynamics 365 Marketing (15-20%)
Describe Dynamics 365 Sales (15-20%)
Describe Dynamics 365 Customer Service (15-20%)
Describe Dynamics 365 Field Service (15-20%)
Describe shared features (20-25%)

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