Microsoft MB-260 Exam

Description

MB-260 Microsoft Customer Data Platform Specialist Exam

Passing the MB-260 exam is a requirement for earning the Microsoft Certified: Dynamics 365 Customer Data Platform Specialist certification. The certification is designed to demonstrate the candidate’s expertise in implementing and managing the Microsoft Dynamics 365 CDP, which can be a valuable asset for professionals working in customer service, marketing, or sales roles. Candidates for this exam implement solutions that provide insights into customer profiles and that track engagement activities to help improve customer experiences and increase customer retention.

Skills Measured In Microsoft MB-260 Exam

Design Customer Insights solutions (5–10%)
Ingest data into Customer Insights (15–20%)
Create customer profiles through data unification (20–25%)
Implement AI predictions in Customer Insights (5–10%)
Configure measures and segments (15–20%)
Configure third-party connections (15–20%)
Administer Customer Insights (5–10%)

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