Microsoft MB-240 Exam

Description

MB-240 Microsoft Dynamics 365 Field Service Functional Consultant Exam

Candidates who pass the MB-240 exam earn the Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate certification, which demonstrates their expertise in using Microsoft Dynamics 365 Field Service to deliver efficient and effective field service solutions that drive customer satisfaction and loyalty. The MB-240 exam is designed to evaluate a candidate’s ability to configure field service settings, manage resources and work orders, schedule and dispatch technicians, manage inventory and purchasing, and analyze field service data using Microsoft Dynamics 365 Field Service. The MB-240 exam is intended for individuals who work in field service or related fields and are responsible for configuring, customizing, and implementing Dynamics 365 Field Service solutions for their organizations.

Skills Measured In Microsoft MB-240 Exam

Configure field service applications (20-25%)
Manage work orders (20-25%)
Schedule and dispatch work orders (20-25%)
Manage the Dynamics 365 Field Service mobile app (5-10%)
Manage inventory and purchasing (1-5%)
Managed Connected Field Service and customer assets (5–10%)
Implement Microsoft Power Platform (5–10%)
Manage customer experiences (5–10%)

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